|
|
|
Can
I return wrongly shipped items?
Yes. We take great care to check and recheck your order items
before we ship them to you. However, should you ever get
a wrong item, please
click
here. We
will then direct our courier
to
deliver the correct item
at your shipping address as well
as collect
the wrongly
sent item
at the time of delivery. |
Back to Top
|
How
much do I pay for shipping?
You pay shipping charges as per following table.
The Shipping rates given below
are applicable for books and music/movie cassettes and CDs.
Note:
You may be subject to import duties and taxes on
certain items, which are levied once a shipment reaches
your country. Additional charges for customs clearance
must be borne by you; we have no control over these
charges and cannot predict what they may be. Customs
policies vary widely from country to country.
Additionally, when ordering from Firstandsecond.com, you
are considered the importer of record and must comply
with all laws and regulations of the country in which
you are receiving the goods.
Note: If music/movie cassettes and CDs are bought
along with a book, you will only pay shipping for the
book.
|
|
ALL
INDIA RATES
Excluding Delhi, Gurgaon, Noida, Faridabad &
Gaziabad
|
|
Charges
Based on Invoice Value |
| |
Orders
less than or Rs.5000 |
Orders
above Rs.5000 |
Orders
above Rs.25,000 |
| Standard |
7%
or Rs.30 which ever is higher |
350
+ (Invoice Value - 5000) x 3% |
(Invoice Value) x 3% |
|
RATES
for Delhi, Gurgaon, Noida, Faridabad & Ghaziabad |
| Standard |
5%
or Rs.25 which ever is higher |
Rs.250
+ (Invoice Value - 5000) x 2% |
(Invoice Value) x 2% |
To see your country lies in
which zone please click on the Zones : A, B, C, D & E
|
RATES
for Improved International Shipping For Music
|
|
Zone
|
Rates
for Up to 3 Audio CDs / Cassettes |
Additional
(Up to 3 ) Audio CDs / Cassettes |
|
A
|
Rs.650 |
Rs.500 |
|
B
|
Rs.650 |
Rs.500 |
|
C
|
Rs.800 |
Rs.700 |
|
D
|
Rs.950 |
Rs.800 |
|
E
|
Rs.1350 |
Rs.1000 |
|
USA /
Canada
|
Rs.1100 |
Rs.900 |
 Introducing
Econo-US shipping
You
can now take advantage of this economy shipping to the United
States. Through this option you
save upto 22% of the standard
International shipping.
|
Econo-US
Shipping
|
Rate
for First Book
|
Additional
Books
|
|
Economy
shipping to USA & Canada
|
Rs.850
|
Rs.625
|
What
are GOC Rates?
GOC stands for
Good Offices Committee. GOC decides the rates for
transaction between all publishers and large buyers such
as libraries, for a period of one month. New rates are set every month by the
Committee. The GOC Rates currently are:
US $=Rs.48.30
UK £= Rs.84.30 |
What is extended delivery period
Extended delivery period is
defined as delivery period beyond 4 days.
|
How
to calculate International Shipping?
The International Shipping consists of three
possibilities. These are as follows:
-
Only
Books or only Movies are ordered.
(Rate
for First Book + (No. of books ordered - 1) X Additional Book)
-
Only
Music(CDs / Cassettes) are ordered.
(Rates
for First 3 CDs / Cassettes + [(No. of CDs / Cassettes
ordered - 3) / 3] x Additional 3 CDs / Cassettes)
Note: If result value of [(No.
of CDs / Cassettes ordered - 3) / 3] is negative, then this would be considered as "ZERO". If
the result value is positive decimal no., then it must be rounded off
to next higher whole no. i.e. "0.2" will be considered as "1", "1.8" as "2" & "-1" as "0".
-
If you buy both Books as well as
Music/Movies.
[Rate for First Book + (No. Of Books - 1) x
Additional Book] + [{(No. Of Music/Movie CDs/Cassettes) -
(No. Of Books -
1)} / 3 x
(Additional item)]
Note: {(No. Of
Music/Movies) - (
No. of Books - 1)} / 3 would never be negative, if it is
negative, then this would be considered as "ZERO". If this value is
positive decimal no., then it must be rounded off to
next higher whole no. i.e. "0.2" will be considered as "1", "1.8" as "2" & "-1" as
"0".
This means you are enjoying free shipping on a music/movie CD/Cassette on every additional
purchase of book. i.e. If you buy two books, you will get free shipping on one music/movie
CD/Cassette, if three, free shipping on two music/movie CD/Cassette. |
| What shipping rates are charged in case of bulk orders? New
Upon completion of your
order, an estimated shipping cost is added to your
subtotal. When your order is pulled, it is weighed and
the actual shipping cost is then calculated. If an
adjustment needs to be made to your order total, it is
done at this time and your credit card is also adjusted
up or down accordingly. At the point of shipping you
will receive an email which details the order totals.
|
Help
Desk
Back to Top
|
