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How do we use the information we collect from you?
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When you order, we need to know your name, e-mail
address, mailing address, credit card number, and expiry
date. This allows us to process and fulfil your order and to
inform you of your order status.
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When you sign up for our e-Notices service, we need
only an e-mail address, to send you the information you
requested.
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When you submit a customer review, we also ask for
your e-mail address, although you can instruct us not to display your
e-mail address with your review.
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When you enter a contest or other promotional
feature, we may ask for your name, address, and e-mail address
so we can administer the contest and inform winners.
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Soon, we will personalise your shopping experience
by using your purchases to offer our recommendations about the
books and other merchandise that might interest you. For this,
we monitor customer traffic patterns and site usage to develop
the design and layout of our store.
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We may also use the information we collect to
occasionally notify you about important functionality changes to our web site,
new Firstandsecond.com services, and special offers we think
you'll find valuable. If you do not wish to receive this
information, please click
here to
change your preferences. Just remember to change your
preferences for each account or e-mail address you have left
with us.
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How does Firstandsecond.com protect its customer
information?
When you place orders or access your account information, we offer
the use of a secure server. The secure server software
encrypts all information you input before it is sent to us. In
addition, all customer data we collect is protected against
unauthorized access.
What about "cookies"?
"Cookies" are small pieces of information that are stored
by your browser on your computer's hard drive. Our cookies do not
contain any personally identifying information, but they will enable
us to provide a personalised service and to store items in your
shopping bag between visits.
Will Firstandsecond.com disclose the information it
collects to outside parties?
Firstandsecond.com does not sell, trade, or rent your personal
information to others. We may choose to do so in the future with
trustworthy third parties, but you can tell us not to by sending an e-mail
through contact us mailing page.
(If you use more than one e-mail address to shop with us, send this
message from each e-mail account you use.) Also, Firstandsecond.com
may provide aggregate statistics about our customers, sales, traffic
patterns, and related site information to reputable third-party
vendors, but these statistics will include no personally identifying
information. Firstandsecond.com may release account information when
it believes, in good faith, that such release is reasonably necessary
to (i) comply with law, (ii) enforce or apply the terms of any of
our user agreements or (iii) protect the rights, property or safety
of Firstandsecond.com, our users, or others.
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