What is Firstandsecond.com?
Firstandsecond.com is one of the biggest retail brands on the web, focused on information, education and entertainment products. It has a massive and loyal customer base, with more than 700,000 registered users at last count, and repeat orders of 38 percent.

Launched in June 2000, Firstandsecond.com is India’s biggest bookstore, providing access to more than a million academic, professional, general interest and fiction works, including a huge Children’s Books section. In April 2001, Firstandsecond.com added on India’s largest selection of music and magazine subscriptions. Beginning July 2001 customers can choose from a huge collection of movies.

Firstandsecond.com offers a wide selection, competitive prices, efficient and innovative payment systems, fast delivery at customers’ doorsteps and a host of value added e-mail services.  Firstandsecond.com is a web property of First & Second e.com (P) Ltd.

Why should I shop at Firstandsecond.com?

• You can visit this store anytime - 24 hours a day, 7 days a week - from wherever you are located.

• You can quickly find your item from our huge collection, using our search or browse facility.

• Our prices help you make tremendous savings.

• You can pay in a manner most suitable to you and you have the assurance of receiving your order within a clearly defined time period.

• All of this is backed by world class customer care services.

Why should I register with Firstandsecond.com?
On registration, you become our valuable customer. This means that you can shop at our site. Automatically, you also become a member of our frequent buyer programme. With registration, you are also entitled to host of services at our site. Like iWish, which lets you make your wish list. Or eNotices (e-mail notification about new titles of interest to you). You can also refer your friends to us and . But this is just the beginning. As you go along you will discover more and more advantages and benefits of being a registered Firstandsecond.com customer.

Is my personal information safe at Firstandsecond.com?
Firstandsecond.com is committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalized shopping experience. We do not indulge in selling, trading, or renting your personal information to others. See Privacy Policy for details.

How do I move about the site?
To move around our site with ease, simply use the links on the top navigation bar and at the bottom of each page. From the top bar, you can find links to Search, Browse Subjects, View Shopping Bag, Your Account and Help.
The side column on the left side of your screen provides valuable links, depending on where you are on our site.  Other navigation links include various buttons with clear instructions of how and when to use them. Blue type indicates a link. So does any underlined word or phrase. Just like the navigation bar, links are connections to other parts of the store. Click the "back" button on your browser's toolbar to return to the previous page. You can also use the grey scroll bar on the right side of your screen to move up and down through the current page.

Help Desk